Privacy Policy

This Privacy Policy governs the manner in which The Floor Coverings Trading WLL collects, uses, maintains and discloses information collected from users (each, a “User”) of the (“site”).

Personal identification information

We may collect personal information (“PI”) from users in a variety of ways, including, but not limited to, when users visit our site to place an order, fill out a form, respond to a survey, and in connection with other activities and services. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities. This information is collected for internal purposes only.

Non-personal identification information

We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

Sharing your personal information

We do not sell, trade, or rent users personal identification information to others. We do share information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined below:

How we use collected information

The Floor Coverings Trading WLL and/or third-party business partners authorized by The Floor Coverings Trading WLL’s customers may collect and use user’s personal information for the following purposes:

  • To run and operate our website
  • To display content on the site correctly
  • To improve customer service
  • To respond to your customer service requests and support needs more efficiently
  • To personalize your user experience and ads
  • To improve our site
  • To improve our products and services
  • To send periodic emails
  • To prevent fraud
  • It may also be used to respond to inquiries, questions, and/or other requests
  • To maintain your customer record for external and internal audit purposes and record keeping
  • To comply with and enforce applicable legal requirements, relevant industry standards and our policies
Third party websites

Users may create content on our site that link to the sites and services of our partners, suppliers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website’s own terms and policies.

Changes to this privacy policy

The Floor Coverings Trading WLL has the discretion to update this privacy policy at any time.. You acknowledge and agree that it is your responsibility to review the privacy policy periodically and become aware of modifications

Your acceptance of these terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.